Posts tagged with: News

User Sentiment and Microsoft Dynamics

Continuing on from the previous post, we will now talk about the user sentiments that were evaluated through the research. The four objectives, while conducting this research to test the users sentiment, included:

  1. Usage of the Microsoft Dynamics products
  2. Relationship with partners and the general sentiment
  3. Next six months plans for spending towards Microsoft Dynamics products
  4. New needs and the customer’s working relationship with their Dynamics partner

The results are generally skewed towards Microsoft Dynamics ERP users as most respondents were either GP or AX users.

Usage of Microsoft Dynamics Products

Approximately 4% of the users indicated that they are making full utilization of their software solution however, 66% indicated that they are either making sufficient or good utilization of the software solution. Despite that, 30% still feel the needs to enhance on their software solution or use more features within the solution.

Relationship with Partners and the General Sentiment

About 80% respondents indicated that they have a satisfactory or excellent relationship with their partners, with about 30% with an excellent relationship with their Microsoft Dynamics Partners.

Six Month Spending Plans

Thirty percent users are still interested in spending at least a little more to a lot more in order to enhance on the solution within their organization. This indicates that the users understand the powerful nature of the Microsoft Dynamics ERP and CRM that they have implemented within their organizations.

New Needs in the Solution

The top two challenges and investment areas that most users identify include reporting and upgrades. Reporting and analytics are key areas that most users would like to invest in and focus on as this is the key towards business improvement.

Further on, we will discuss partners’ sentiment which is the next part of the research conducted by Microsoft Dynamics World.



Microsoft Dynamics AX in the Cloud!

Microsoft is bringing its Dynamics product offerings to the cloud. After CRM, GP and Nav, now AX will be offered as a hosting on the cloud on Windows Azure. In the keynote speaker session in the Dynamics Convergence 2013 hosted in Barcelona, it was announced that the Microsoft Dynamics AX 2012 R3 release, scheduled for April 2014 will be available to be hosted on Windows Azure through selected Microsoft Partners.

The idea of mobility and availability of ERP and CRM solutions through cloud and mobile applications brings a new wave of accessibility of information to business executives and can change the way business takes place!

Do you think ERP solutions should be mobile? How do you think will mobility in ERP solutions help you?